The City notifies residents of Community Alerts with the contact information provided on utility accounts. If you need to update your contact information in our utility billing system, you can e-mail the information to firstname.lastname@example.org or call the City Office.
Please help us keep you informed.
Online Utility Payment Powered By
Salem City recently partnered with Xpress Bill Pay, a premier provider for online bill pay systems, to bring the customers of Salem City a new and convenient way to pay your bill. You can even sign-up to go PAPERLESS and stop receiving a paper bill each month. No fee is required to use this service.
If you have access to an internet connection you are eligible to utilize this service. It’s fast, it’s easy and it’s secure! Xpress Bill Pay will even send you email reminders when a new bill is available or when payments have been scheduled or made.
You will have the ability to schedule a payment on your account using a credit card, debit card, or electronic funds transfer. You have the option to enter your payment method each time that you login to your Xpress Bill Pay account or you can save one or more payments types in your Xpress Bill Pay wallet for future use. Don’t forget you can also choose to set-up your account to have your bill paid automatically each month using autopay.
When you sign up for online bill pay you create a unique password that you will use to access your personal account at XpressBillPay.com. Your Xpress Bill Pay account will allow you to view prior months billing history. The paperless bill will look very similar to the paper bill you are currently receiving and you will also be able to view the City Newsletter.
ADDITIONAL UTILITY INFORMATIONUtility Rates-Residential
Utility Rates-All Users
Direct Pay Authorization form
New Residential Utility Application
Net Metering Information
If you need to set up utility services in a business name, contact the City Office.
Salem City offers the following utilities:
Power, Culinary Water, Sewer, Solid Waste (Garbage)